Projects, service calls and contracts in one place
An IT and network company does a bit of everything: pulls cable and mounts racks in a new building, configures switches and routers, fixes a printer for a customer on a support plan. Without a shared record, nobody remembers who was where or what changed.
During setup you pick the IT & Networks profile, and job types, maintenance checklists and equipment categories come pre-filled. You adapt them to the way your company works.
- Customers and sites, with every job done at each location
- Jobs in stages, with crew, photos, materials, tasks and history
- A full activity log of who did what, and when
Equipment with serial number, IP address and warranty
The installed equipment module keeps a record of the switches, routers, access points, servers or NAS units at each customer site, with serial number, IP address and warranty. When you call a customer or show up on site, the details are on your phone, not in a file on a colleague's laptop.
IT support, service calls and maintenance contracts
With the service calls module, every request has the reported problem, a response deadline, hours worked, parts and a worksheet. Maintenance contracts schedule recurring visits automatically, with checklists and alerts before they're due.
Customers' monthly support plans are billed with one click.
Technicians in the field and signed worksheets
In the daily plan you decide who visits which customer, in which vehicle, and who leads the crew. Every technician sees a "Today" screen on the phone. When the work is done, the customer signs the worksheet on the screen and receives the PDF by email.
- Site surveys before quoting: what the customer wants, measurements, photos
- Quotes on your letterhead, sent by email as PDF
- Tool and equipment inventory: testers, crimpers, service laptops, with barcode scanning
- Messages with read receipts, per job or per day's crew
- Roles and permissions for each person
Pricing, hosting and getting started
Plans start at €69 per month (excl. VAT) for Start, with 5 users. Choose the version hosted by us, with a 7-day free trial and daily backups also kept outside the server, or a one-time license installed on your own server.
Start with the demo. Then we set up your logo, company details and team accounts, and import your customers from Excel. After about two hours of online training, you're working in the app the next day. The interface is in English and Romanian, and each user picks their language.
Frequently asked questions
Can I install it on my own server?
Yes. Besides the hosted subscription, there is a one-time license installed on your company's own computer or server. The first year of updates is included, and after that updates are optional.
Can I bill customers on a monthly IT support plan?
Yes, with the invoicing module. Maintenance contracts and subscriptions are billed monthly with a single click, so recurring revenue doesn't depend on someone remembering.
Can I record the IP addresses of customer equipment?
Yes. The installed equipment module has fields for serial number, IP address and warranty at every site. Technicians see them on their phone when they go on a service call.
Can I limit what each employee sees?
Yes. Each person has their own role and permissions, and the activity log shows who did what and when. If you have several branches, you choose who sees each location's data.
Where can I try it?
At demo.powerplay.ro with user demo and password demo. All the data is made up, and the interface can be switched to English.
