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Site surveys

The site survey sheet: record what you found when visiting the client, before the quote or job — what the client wants, measurements, estimated materials and photos.

TechnicianOffice / administratorSuper Admin

When a client asks for a new system, you usually go and see the place first. The Site survey sheet collects everything you learn on the visit, so the office can make the quote or job without asking twice. The menu is called Site surveys.

How to create a new sheet

New sheets are created by administrators and the Super Admin.

  1. Open Site surveys and tap New sheet.
  2. Choose The client from the list. If it's a new client, leave "new client" and write the name in New client (if not in the list).
  3. Choose the Site (if any) and the Visit date. The address fills in automatically from the client or site.
  4. Write In short: what needs to be done (e.g. "8-camera CCTV system for warehouse") and the On-site contact person (name, phone).
  5. Under Can fill in (go on site) tick the people doing the visit. Under View only tick who just follows the sheet.
  6. Tap Create sheet.

What you fill in on the visit

The sheet has five text boxes, each showing the name of the person who last wrote in it:

  1. Open the sheet and tap Fill in (or Edit, if you created it).
  2. Write what you found in the boxes and tap Save.
  3. Add photos on the Photos card: on a phone with 📷 Camera or 🖼 Gallery.
A site survey sheet open on a phone
A site survey sheet open on a phone

Turn the sheet into a quote or a job

If nothing will be done, tap Cancel (no longer happening). A cancelled sheet can be reopened with Reopen sheet. Delete sheet deletes it permanently, photos included; any quote or job made from it stays.

Who sees it and who can do what

WhoWhat they can do
Super Adminsees and does anything on all sheets
The person who created the sheetfills it in, changes the people, makes a quote / job, cancels, deletes
People marked "can fill in"see the sheet, write in it and add photos
People marked "view only"see the sheet, without changing it

The list has the filters Open, With quote, With job, Cancelled and All. Each sheet also has its own conversation, where the team can talk about it.

Frequently asked questions

A technician can't see the sheet they need to fill in. Why?

Technicians only see the sheets they were added to. Ask the person who created the sheet to tick you under Can fill in (go on site).

Can I make a sheet for a client who isn't in the app yet?

Yes. Write the name under New client (if not in the list). When you make the quote or job from the sheet, the client is created automatically.

Do technicians see the "Create quote" and "Create job" buttons?

No. They only appear to the administrator who created the sheet and to the Super Admin.

Didn't find what you were looking for? Write to us and we'll get back to you.